Return & Refund Policy

Thanks for shopping with Basico Products. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will process it for inspection. If your return is approved, we will initiate a refund to you in the original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Return shipping charge

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Exchanges

We currently do not offer exchanges. Please refer to our return policy to process returns.